FAQs

CUSTOMER SERVICE

Obviously there are sometimes different periods involved depending on the size and nature of the order.

However we usually deliver our standard uPVC products in three working weeks. Our standard non-painted timber products will be delivered in five working weeks. If you want them painted Compass puts its timber windows and doors through an extremely high quality process therefore the delivery time can be up to seven working weeks.

Basically the more specialised the order the slightly longer it takes.

But our staff will be able to advise you what delivery times are appropriate when you are in contact with us. We assure all our customers, whether big or small, that we always do our best to deliver promptly without compromising standards.